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CHG Healthcare

CHG Healthcare

CHG Healthcare, founded in 1979 and based in Salt Lake City, UT, is the largest and oldest physician staffing company in the United States. CHG offers physician, nurse and allied health staffing for temporary and permanent positions in all 50 states, as well as far-flung places like New Zealand, Australia and Guam — with solutions tailored to meet the unique needs of their clients.

The Challenge

As a staffing business, robust people and salary planning is critical to CHG’s success. Conducting their monthly rolling forecast and people planning was a critical, but manually intensive process. And while this was manageable as a smaller organization, using Excel® spreadsheets and legacy budgeting tools to manage CHG’s high growth became increasingly challenging.

To complete the monthly forecast, the CHG Finance team would first export a payroll file from their JD Edwards Payroll system and then use the Oracle Smart View for Excel® add-in to extract budget data from their Hyperion Financial Management (HFM) application. From this, they would create over 150 individual Excel® spreadsheet templates and distribute them via email to the business owners for them to complete. Once those spreadsheets were complete, the Finance administrators would then use Smart View to load them into HFM to compile the results and send reports back to the business owners.

With fragmented and manual processes, CHG required several iterations to correct errors. Spreadsheets had to be revised, and multiple emails were required to communicate issues and transfer new files. Adding to the complexity of this process was the need to closely manage sensitive payroll information to ensure it was only visible to the correct individuals. The process had become untenable.

The OneStream™ Solution

By modernizing their budgeting and planning process, the CHG Finance team now spends less time managing process mechanics and more time on reviewing results and analysis to guide enterprise decision-making. Users are much more efficient now that they have access to all necessary data such as payroll information directly within OneStream. Their user experience is easier with OneStream’s role-specific workflows to guide their steps.

OneStream Guided Workflows and Dashboards eliminated the chaos of back-and-forth process emails. Users can now see exactly what steps they need to do and when they need to do them. Throughout the process, the Finance team has complete visibility into where each user is in their steps without having to query them via email.

The myriad of spreadsheets is no longer needed. Communication about the process is easier and done within the OneStream platform instead of email. According to Schultz, "Our FP&A team can now focus our efforts on analyzing data as opposed to tracking down templates, status and progress."

About OneStream™ Software

OneStream Software provides a market-leading intelligent finance platform that reduces the complexity of financial operations. OneStream unleashes the power of finance by unifying corporate performance management (CPM) processes such as planning, financial close & consolidation, reporting and analytics through a single, extensible solution. We empower the enterprise with financial and operational insights to support faster and more informed decision-making. All in a cloud platform designed to continually evolve and scale with your organization.

OneStream’s Intelligent Finance platform can easily be extended with over 50 solutions from the OneStream MarketPlace™. These downloadable solutions are fully battle-tested and optimized for the OneStream platform. They allow customers to easily extend the value of their investment to meet the changing needs of finance and operations.

For more information, please visit OneStream Software or on Twitter @OneStream_Soft.

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