
What to Expect While Taking An Exam
Prepare Yourself for a Certification Exam
OneStream Certification Exams are available online and remotely proctored through video. With the freedom to take a remotely proctored exam, the candidate is responsible to ensure they have the necessary hardware and stable internet connectivity.

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Exam Expectations
The exam will be online and remotely proctored through video. With the freedom to take a remotely proctored exam, it is the candidate’s responsibility to ensure they have the necessary hardware (e.g., computer, large enough monitor, built in webcams or external USB webcams, power cords) and stable internet connectivity. Note that if a candidate chooses to use an external monitor instead of a laptop monitor, the candidate is responsible for providing their own external webcams for use during exam remote proctoring.

Exam Preparation Tips
Prepare
How you prepare for an exam can be the difference between passing and failing. How should you prepare?
- Carefully read and understand each question.
- Form an answer in your mind.
- Read all the answers, keeping in mind that the incorrect answer options were designed based on common mistakes.
- Eliminate incorrect answer options.
- Don’t get stuck on difficult questions such that you start feeling anxious that you are wasting time.
Questions? Please contact the Certification team by submitting a case form on the ServiceNow Support Portal.
Test Requirements
There are several systems that work together to deliver OneStream Software exams. It is essential for you to test requirements of each system prior to your scheduled reservation in order to avoid issues on test day.
Take these important steps to be sure that you will be able to take your test:
- Several systems work together to deliver OneStream’s certification exams. It is essential that you test requirements of each system PRIOR to your scheduled reservation to avoid issues on test day.
- You will need TWO cameras for your exam; one on your laptop and one on your mobile device.
- Download Google Meet for FREE on your mobile device.
- Verify your sound, camera, and microphone all function in both sample meetings.
- Use a supported browser: Chrome, Firefox, or Edge (NOTE: Safari and Internet Explorer are unsupported).
- Turn off your popup blocker.
- Verify you can complete this 5-question quiz PRIOR to exam day
- You must verify your computer and testing location both meet the minimum requirements. Perform these verification steps EARLY and from the same PRIVATE location and room where you will take your exam, using the SAME computer you will use when you take your exam.
- All background applications and processes must be disabled, as they could interfere with exam performance.
- For best results, DO NOT test on a work computer or Chromebook; there may be security configurations on your work computer that could affect exam performance.
- It is common for companies to setup VPN and network filters that will interfere with your exam. Your IT department can add settings to allow your exam to function properly, but it may take a few days. If a candidate is unable to test due to interference with background applications and processes, the exam appointment and fee will be forfeited, and the candidate will need to reschedule their exam and pay a retake fee.
- If you experience issues using a company computer or sitting at work, ask your IT department to following the instructions in this guide, which may resolve the issues.
- It is common for companies to setup VPN and network filters that will interfere with your exam. Your IT department can add settings to allow your exam to function properly, but it may take a few days. If a candidate is unable to test due to interference with background applications and processes, the exam appointment and fee will be forfeited, and the candidate will need to reschedule their exam and pay a retake fee.
- You will need TWO cameras for your exam; one on your laptop and one on your mobile device.
Take your exam anywhere, anytime.
OneStream certification exams are available through live, online video proctoring with Monitor EDU. Traditionally, candidates had to drive to a testing center to take a certification exam. OneStream’s partnership with Monitor EDU offers candidates a flexible, convenient, and secure way to take proctored exams at a convenient time and online from anywhere, anytime.
How does online testing work?
The online registration process is the same as if you were to schedule an exam at a physical test center except that you now have the option to test at home or an office.
You may continue to use the following forms of payment: valid exam vouchers, valid promotional codes, and credit cards.
The online testing software employs live proctors, augmented with artificial intelligence and a two-camera model that uses techniques such as facial recognition and eye movement tracking, to help proctors perform their duties and quickly flag potential security violations.
OneStream exams can be delivered in most countries around the globe. OneStream exams are not delivered in countries that are subject to sanctions or otherwise designated on any list of prohibited or restricted parties, including but not limited: to the lists maintained by the United Nations Security Council; the United States Government; the European Union or its member states; or any other applicable government authority.
Please note that proctors and support staff speak English only.

Testing Policies and Protocols
OneStream takes great interest to ensure that appropriate exam security measures are maintained, and such measures are an essential aspect for upholding a reputable program. OneStream actively investigates and takes corrective action against individuals and organizations who attempt to compromise the security of our exams or engage in any form of exam misconduct.
- Use of brain dump sites or purchased exam preparation questions is prohibited.
- Read each exam question carefully and respond based on knowledge gained from training and study material that was only offered directly by OneStream or a OneStream Partner.
- Penalties for violating any policy can include a lifetime ban on all future exams and the nullification of all previous certifications.
- Prior to taking the exam, you must acknowledge and agree to the referenced terms and conditions that misconduct can be determined by statistical analysis. It is therefore in application of such rule that OneStream has the right to invalidate exam results and apply a ban for re-taking exams if a security violation is identified through statistical anomalies.
Learn about the OneStream’s Testing Policies and exam security protocols prior to taking your exam.
OneStream certification holders are highly valued IT Professionals. Customers, colleagues, and employers are confident that OneStream IT certification holders have the knowledge and expertise to effectively administer, architect, or provide consulting services on OneStream products. Protecting this value benefits you, as well as OneStream.
- You invest a considerable amount of time, expense, and expertise to prepare for and complete a OneStream technical exam, which is undermined by those who engage in exam misconduct.
- Exam misconduct enables less qualified individuals to compete for the jobs and benefits YOU deserve.
- Exam misconduct erodes confidence in both OneStream programs and your skills as a certified IT professional and can lead to security and liability risks for your customers and/or employer.
- To confidentially report suspected cases of misconduct, please contact the Certification team by submitting a case form on the ServiceNow Support Portal.
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