Video · May 19, 2026

Introducing the Agentic Layer

About this video

User experience expectations have shifted permanently. Finance professionals now expect any agent to surface the right answer in 30 seconds or less, in the format they prefer. But placing an agent between a user and data creates a governance gap generic AI cannot close.

Intercompany relationships, legal entity hierarchies, and ownership structures are not optional in Finance. The OneStream Agentic Layer solves this by extending financial intelligence beyond the platform so every answer remains grounded in OneStream's source of truth regardless of which agent is used.

Speakers

Andrew Shea
SVP of AI and Op Analytics | OneStream Software

Key takeaways

  1. User experience expectations have been permanently reset by external agents like Copilot and ChatGPT. Finance professionals now expect results in their preferred tool, in their format, in under 30 seconds.
  2. Placing an agent between a user and data creates a governance gap Finance cannot afford to ignore. Generic agents don't understand intercompany relationships or legal entity hierarchies. Fast wrong answers are risk, not productivity.
  3. The governance gap is not obvious until something goes wrong, and in Finance, wrong is not recoverable. Which hierarchy do you consolidate to? Which ownership structure applies mid-M&A? Generic agents fail these questions.
  4. OneStream's agentic layer extends financial intelligence beyond the platform without surrendering control of the truth. Every insight is governed by the same rules that make OneStream's numbers defensible, regardless of which agent is used.
  5. Agents your way means Finance teams get flexibility and leadership gets control at the same time. Teams work in the tools they prefer. OneStream controls the truth. That is the power of the agentic layer.

Read Full Transcript

We've hit on our native agents. Before we go to the agentic layer specifically, I want to recognize, I think, something that we're all feeling, which there's been a radical change in user experience expectations.

I felt this working now with Microsoft Copilot, Claude Cowork, ChatGPT, Google Gemini. And what we used to tolerate as a user was, hey, if I needed to get an insight, I might actually have to go to three different dashboards, and I might have to go into Excel, into an ERP, into some other system to give the full package to a CFO or another constituent within the business to make a decision.

And at the end of the day, with the advent of these external agents, it's fundamentally changed the way that we think about interacting with software. Now I expect, I think we all are starting to expect, that as an end user, I want to be shown the result in the way that I want to see it, in the language that I speak, and you've got 30 seconds to give me the answer.

Right? That is where we're moving. That's where we're heading as we interact with software. So what can you do about it? Right? As an end user, one of your opportunities is to actually put an agent between yourself and the data.

Right? And there are so many use cases this unlocks. Right? Immense productivity at a personal, a team, and at an organizational level. But the reality is, when you sit inside of the Office of Finance, there's actually another gap that emerges when you just do that.

Right? And that's the governance gap. Right? And we know within the Office of Finance, the numbers cannot be wrong. So what does that governance gap actually look like? Right? The questions that naturally start to emerge are the ones that are maybe a little bit less obvious.

Right? How do I know that an agent is going to be working against my actual source of truth information? Or how do I know that an external agent is going to abide by my intercompany relationships? Or how do I know that when I'm talking about closed consolidation, that I wanted to aggregate up my legal entity hierarchies, not my planning and forecasting hierarchies? Right? Or maybe I'm heavily into M&A as an organization.

How do I know that it's going to be able to abide by my changing ownership structures that we're always dealing with? Right? Those non-obvious but critical to actually getting the right number, that stuff really matters.

So, that's why we're extending the workflows, the processes, the financial intelligence outside the four walls of OneStream. Today, as Tom mentioned, we're incredibly excited to announce OneStream's agentic layer.

Now, whether your teams are working in Copilot, ChatGPT, Claude Cowork, Excel, right, every insight, every action, and every result is grounded in OneStream's financial intelligence. That means you get to have any agent you choose and have every single answer be governed.

So, that's what it means to truly have agents your way. So, now your teams get to work with the tools that they prefer while you get to maintain complete control of the truth. That's the power of the OneStream SensibleAI agentic layer.

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